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Privacy Policy

Effective Date: July 14, 2025

At Creta Next Gen Academy (“we,” “us,” or “our”), located in Episkopi, Crete, Greece, we are committed to protecting the privacy of our website visitors, applicants, and participants in our soccer residency program. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information in compliance with the General Data Protection Regulation (GDPR) and other applicable data protection laws. By using our website (cretanextgenacademy.com), you consent to the practices described below.

1. Information We Collect

We collect the following types of personal information:

  • Personal Details: Name, email address, phone number, age, nationality, and soccer experience provided via our application form, contact form, or newsletter sign-up.

  • Program-Related Data: Information about your goals (e.g., college soccer, professional trials), residency duration preferences, and performance data (e.g., video analysis) submitted during the application or participation process.

  • Website Usage Data: IP address, browser type, device information, and browsing behavior collected via cookies and analytics tools (e.g., Google Analytics).

  • Communication Data: Correspondence via email, WhatsApp, or live chat (e.g., Tawk.to) for inquiries or support.

2. How We Use Your Information

We use your information to:

  • Process applications for the Creta Next Gen Academy and manage the waitlist for the September 30, 2025, launch.

  • Communicate with you about program details, updates, and promotional offers (e.g., early-bird discounts).

  • Provide personalized services, including training feedback, career mentorship, and cultural excursion planning.

  • Improve our website and services through analytics (e.g., tracking visitor behavior).

  • Comply with legal obligations, such as visa support or financial reporting.

3. Legal Basis for Processing

We process your data under the following legal bases (per GDPR):

  • Consent: When you submit an application or sign up for newsletters (you may withdraw consent at any time).

  • Contract: To fulfill our obligations for enrolled players (e.g., training, accommodation).

  • Legitimate Interests: For website analytics, marketing, and improving services, ensuring minimal impact on your privacy.

  • Legal Obligation: To meet regulatory requirements (e.g., visa documentation).

4. How We Share Your Information

We may share your data with:

  • Partners: Episkopi F.C. and Rethymno Tourism Board for program logistics and promotions, with your consent.

  • Service Providers: Third-party tools (e.g., Google Analytics, Mailchimp, Bookeo) for website functionality, email marketing, and booking management, all GDPR-compliant.

  • Legal Authorities: If required by law (e.g., visa processing or tax compliance). We do not sell or share your data for unrelated purposes.

5. Data Storage and Security

  • Storage: Data is stored on secure servers in the EU (e.g., WordPress hosting, €100/year). Application data is retained for 12 months post-inquiry unless enrolled, then kept for the program duration plus 5 years for legal purposes.

  • Security: We use SSL encryption, password-protected databases, and restricted access to protect your data. Regular audits ensure compliance with GDPR standards.

  • International Transfers: For players from North America, Asia, Middle East, or Australia, data may be transferred to EU servers with safeguards (e.g., Standard Contractual Clauses).

6. Your Rights

Under GDPR and applicable laws, you have the right to:

  • Access, correct, or delete your personal data.

  • Restrict or object to data processing.

  • Request data portability.

  • Withdraw consent for marketing or non-essential processing. To exercise these rights, contact us at info@cretanextgenacademy.com. We respond within 30 days.

7. Cookies and Tracking

We use cookies for:

  • Essential Functions: Website navigation and form submissions.

  • Analytics: Google Analytics to track visitor behavior (anonymized data).

  • Marketing: Targeted ads on Instagram/TikTok (with consent). You can manage cookie preferences via our website’s cookie banner or browser settings.

8. Third-Party Links

Our website may link to external sites (e.g., Episkopi F.C., Rethymno Tourism). We are not responsible for their privacy practices. Review their policies before sharing data.

9. Changes to This Policy

We may update this policy to reflect legal or operational changes. Updates will be posted on our website with the effective date. Check regularly for the latest version.

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